Our Services

Parcel Contract Negotiations – Cut Costs not Service Quality

Parcel shipping contracts are complex and often designed to favor the carrier,not your business. We analyze hundreds of parcel contracts each year, using advanced data modeling and market intelligence to uncover hidden fees, benchmark your current rates, and pinpoint every savings opportunity. On average, our clients achieve a 22.6% reduction in annual parcel spend, with measurable ROI in less than 90 days.

From comprehensive rate analysis to contract implementation, we manage every step of the negotiation process,helping you lock in best-in-class pricing while maintaining strong carrier relationships. Our experts craft customized strategies that align with your business goals, ensuring your shipping agreements reflect your unique needs and growth plans. And our partnership doesn’t stop at signing. With ongoing compliance monitoring and rate optimization, we help you stay ahead of carrier rate changes and continue saving year after year.

Our services include:

  • Historical Data Analysis – Uncover trends, volume distribution, and key cost drivers in your shipping activity.

  • Shipment Segmentation – Break down your shipments by zone, weight, service type, and delivery speed to identify areas for savings.

  • Rate Benchmarking – Compare your current pricing against industry standards to reveal opportunities for improvement.

  • Negotiation Support – Use competitive intelligence and deep market insights to secure stronger base rates, discounts, and surcharges.

Partnering with 3PLs on Parcel Solutions

We collaborate with third-party logistics providers (3PLs) to design, implement, and scale parcel solutions that complement their existing service portfolio. Our approach combines reporting, Transportation Management Systems (TMS), and advanced technology tools to create a data-driven parcel offering that enhances both operational efficiency and customer value.

A key part of our partnership is comprehensive training for 3PL teams, covering:

  • Parcel Fundamentals – industry basics, carrier dynamics, cost drivers, and rate structures.

  • Sales Enablement – how to position and sell parcel solutions as part of a broader logistics offering.

  • Marketing Support – strategies and messaging to effectively promote parcel capabilities to customers.

  • Operational Expertise – billing, reporting, optimization, and compliance best practices.

By building a parcel division, a 3PL transforms into a true one-stop shop for its customers. This integration allows them to offer a full suite of logistics services—parcel, LTL, truckload, international, and beyond—positioning the 3PL as a strategic partner rather than just a service provider.

The result is a stronger value proposition, increased revenue opportunities, and a deeper level of customer loyalty.

Best In Class Shipping Processes

Our Parcel Spend Management team ensures your shipments move through the most efficient and cost-effective carrier networks. Using powerful analytics and industry benchmarks, we evaluate your entire shipping strategy—including carrier mix, routing, and fulfillment locations—to identify savings opportunities and eliminate waste. We analyze GRIs (General Rate Increases), fuel models, and surcharges to make sure you’re never overpaying, and we uncover shipments that could have moved faster and cheaper through alternative services. The result is a smarter, more agile parcel program that continuously lowers costs while maintaining optimal service performance.

Beyond optimization, we proactively safeguard your bottom line by monitoring market data, carrier changes, and emerging surcharges—ensuring you’re always ahead of pricing shifts and never penalized unnecessarily. Our team audits invoices down to the line item, identifying and recovering non-essential or incorrect charges while maintaining contract compliance. With ongoing insights, reporting, and automated analysis, we help you adapt in real time to market changes, minimize risks, and sustain savings—turning your parcel operations into a strategic advantage.

Develop In-House Reporting

We partner with shippers to design and implement customized in-house reporting systems that turn parcel data into powerful business insights. Our team collaborates closely with your IT department to identify which of the 260 plus data points per package are most valuable to your operations, ensuring every report is precise, relevant, and actionable. We go beyond shipping, working with departments such as accounting, finance, marketing, sales, and HR to create reports that meet each team’s unique needs. By helping your staff access, interpret, and act on real-time data, we empower your organization to make smarter decisions, optimize performance, and drive measurable savings across the business.

  • Identify lower-cost service alternatives and optimize carrier selection by lane or region

  • Monitor carrier performance to ensure adherence to contract terms and service-level agreements (SLAs)

  • Build custom reporting to track critical KPIs and highlight savings and performance trends

  • Standardize and consolidate carrier data for accurate, actionable business intelligence

Parcel Training and Product Development

We equip your team with the essential knowledge and tools to confidently manage parcel shipping in-house. Our training programs cover the core principles of parcel logistics, enabling you to monitor key metrics, understand pricing structures, and make data-driven decisions—without constant reliance on external consultants. We also guide your team in integrating carrier data into your BI tools for real-time visibility and full data ownership.

From foundational concepts to advanced cost analysis, we help your team understand how to identify savings opportunities, assess carrier performance, and stay ahead of industry changes. With the right knowledge and systems in place, your shipping operation becomes more efficient, agile, and cost-effective.

  • Overview of major carrier services (e.g., UPS and FedEx Ground, Express, International)

  • Deep dive into pricing factors such as zones, weight, dimensions, and surcharges

  • How to leverage technology to compare service options and track performance

  • Training on data analysis, reporting, and integrating parcel data into BI tools